Privacy Policy

Smile Collection Inc. (hereinafter referred to as “the Company”) establishes the following Privacy Policy regarding the handling of personal information obtained through the services provided by the Company, and is committed to appropriately protecting and managing such information.

1. Company Name

Smile Collection Inc.

2. Personal Information We Collect

The Company may collect the following personal information:

  • Name
  • Address
  • Phone number
  • Email address
  • Inquiry details

In addition, our website may collect access information using cookies or similar technologies for the purpose of understanding usage trends and improving our services. Such information does not identify individuals.

3. Purpose of Use of Personal Information

Personal information collected by the Company will be used for the following purposes:

  • Responding to inquiries
  • Providing and improving services
  • Contract-related matters and business communications
  • Information on campaigns, new services, etc. (only for those who request it)
  • Emergency contact
  • Other purposes for which prior notice has been given and consent obtained

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties except in the following cases:

  • When the individual has given consent
  • When required by laws or regulations
  • When necessary to protect life, body, or property
  • When provided in connection with business succession (e.g., mergers, company splits)

5. Outsourcing of Personal Information Handling

The Company may outsource part of its operations to external contractors. In such cases, the Company will exercise appropriate supervision over such contractors.

6. Security Measures

The Company implements appropriate security measures to protect personal information, including but not limited to:

  • Access control
  • Password management
  • Data encryption
  • Physical security measures (entry/exit control, etc.)
  • Employee training on personal information protection
  • Established response procedures in the event of information leakage

7. Disclosure, Correction, and Suspension of Use of Retained Personal Data

With respect to personal data retained by the Company, users may request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties.
Requests should be submitted via email. The Company may require appropriate identity verification and will respond within a reasonable period in accordance with applicable laws.

8. Contact Information

Smile Collection Inc.
Personal Information Inquiry Desk

802 Tensho Office Ueno Suehirocho
3-16-2 Ueno, Taito-ku, Tokyo 110-0005, Japan

Email: info@smilecollection.jp

Main Phone Number: +81-50-7100-1952

Please contact us by email. After reviewing your inquiry, a representative will get back to you.

9. Person Responsible for Personal Information Management

Tsuyoshi Sakamoto

Representative Director

10. Date of Establishment and Publication

Date of Establishment: November 10, 2025
Date of Publication: January 21, 2026